Privacy Policy
Twinmotion Guru Learning Portal
Effective Date: April 1, 2025
1. Introduction
At Twinmotion Guru, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you access our Learning Portal.
By using our site and services, you agree to the terms outlined here. If you have any questions, we're here to help.
2. Information We Collect
When you purchase and access the Twinmotion Guru Learning Portal, we collect:
- Personal Information: Name, email address, billing information.
- Account Information: Login details, password (encrypted).
- Usage Data: How you interact with our platform (pages viewed, course progress, time spent).
We do not collect sensitive personal data like race, religion, or biometric information.
3. How We Use Your Information
We use your information to:
- Provide and manage your access to the Learning Portal.
- Process your purchase and issue receipts.
- Send you important service updates, reminders, and customer support communications.
- Improve our content, resources, and user experience.
We may occasionally send updates about new features, trainings, or promotions. You can opt out anytime.
4. How We Protect Your Information
- Your information is stored securely using industry-standard encryption and secure servers.
- Passwords are never stored in plain text.
- Access to your data is limited to authorized personnel only.
We take all reasonable steps to protect your information, but please understand that no system can be guaranteed 100% secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share limited information with trusted service providers who assist us with:
- Payment processing
- Email communication
- Platform hosting
These partners are required to protect your data and only use it for agreed-upon services.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct or update your personal information.
- Request deletion of your account and associated data (unless we are legally required to retain it).
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [Insert Support Email].
7. Cookies and Tracking
We use cookies (small text files stored on your device) to:
- Recognize your login session
- Improve site performance
- Analyze portal usage patterns to better serve you
You can manage your cookie preferences through your browser settings.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. We may also retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our portal may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted in the Learning Portal. Continued use of our services after an update indicates your acceptance of the new terms.
11. Contact Us
For any questions, concerns, or requests regarding your privacy, you can contact us at:
Email: [email protected]